Welcome to the FAQs section of Advance Packers And Movers. Here you can find answers to common questions about our packing and moving services, booking procedures, quotations, packing materials, transportation, delivery, insurance, and payment policies.
A. General Questions
1. What services does Advance Packers And Movers provide?
We provide a range of packing and moving solutions, including household shifting, local relocation, domestic relocation, office shifting, commercial relocation, packing, unpacking, loading, unloading, transportation, and other related services depending on availability.
2. Do you provide local and domestic shifting services?
Yes, we provide local and intercity relocation services, subject to service availability and destination coverage.
3. How can I book your packing and moving services?
You can book our services by contacting us through our website, telephone, WhatsApp, or email. Share your pickup and delivery details, moving date, and inventory information to receive a quotation.
4. Is the quotation free?
Quotation charges, if any, will be communicated in advance. Where applicable, we provide quotations without any obligation to proceed with the booking.
5. Can I change my booking date?
Yes, you may request a change in your moving date. Rescheduling is subject to availability and should be communicated as early as possible.
6. Do I need to pay an advance to confirm my booking?
An advance payment may be required depending on the service arrangement. The applicable amount and payment schedule will be communicated before confirmation.
7. Do you provide packing materials?
Yes, packing materials may be provided as part of the selected service package. These can include cartons, bubble wrap, stretch film, protective sheets, tapes, and other suitable materials.
8. How long does the shifting process take?
The time required depends on the distance, quantity of goods, packing requirements, route conditions, traffic, and operational factors. Local moves may often be completed within a day, while intercity relocation can take longer.
9. How are packing and moving charges calculated?
Charges generally depend on distance, volume and quantity of goods, packing materials, vehicle type, labour requirements, floor level, loading and unloading arrangements, special handling requirements, and additional services.
10. Can I cancel my booking?
Yes, cancellation requests can be submitted through our authorized contact channels. Applicable cancellation charges and refund conditions will depend on the booking terms communicated at the time of confirmation.